teamwork

The growth of an organization often depends on the strength of the working relationship between its board and staff. Stephen M.R. Covey writes:

There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world—one thing which, if removed, will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love. On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life. Yet, it is the least understood, most neglected, and most underestimated possibility of our time. That one thing is trust. {1} 

Trust is the foundational element for building a strong board-staff team. Yet, how do we build trust in this strategic relationship? Here are some ideas to consider:

1. Spend time together

There is no substitute for just hanging out together in a relaxed, fun environment. For example, in the churches where I have served, we have done board-staff meals and retreats. When I was starting out in pastoral ministry, my lead pastor would remind the staff team to make the most of our overnight leadership retreats by spending time with non-staff leaders. It was prime time to build relationships.

The primary relationship in the board-staff team is between the lead pastor and the chair/moderator. If you are one of those people, make sure that you meet with your counterpart once or twice a month (preferably for a relaxed discussion over coffee or a meal). Build a strong relationship even as you discuss church matters.

It’s also important to encourage or even structure regular interactions between individual board members and staff.

Relationships provide the context in which trust can flourish.

2. Over-communicate